Thursday, November 12, 2009

Stupidity in Real Life and Online

In a slashdot article complaining about tech support, Easing the Job of Family Tech Support? Chapter80 gives this analogy for how easily people forget basic streetwise survival skills when online.

My usual approach is in the form of an analogy.

"You're driving down the road, and you stop at a traffic light. A man, dressed like a mechanic, approaches your car and says 'I think your car has a problem. Please pop the hood, and let me do a free analysis." Do you let him?"

"You get a package in the mail. You don't recognize the return address. You open it, and inside is a device with a note that says 'want a good laugh? press this button'. Do you press it?"

"A stranger walks up to you on the bus, and says 'My name is Rev. Kwame. I want a reliable person who could assist us to transfer the sum of Twenty Million Five Hundred Thousand United States Dollars ( $20,500,000 ) into his / her account.This fund resulted by way of gratification from a contract awarded by us under the budget allocation to my Ministry and this bill has been approved for payment by the concerned Ministries.' Do you give them your bank account number?"

Etc.

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